The Coveted Pink Ticket
We all love rewards, whether it be an actual item or verbal expression. Bring on the “att’a boy” or “way to go girl.” At work we have been using incentives to motivate behavior. I am a Quickbooks Specialist, (my day job) I have the privilege of listening to the tech support agents calls. You know that fun little recording “This call maybe recorded for quality purposes” Yep, that’s me. I document the calls, then at times sit face to face with the agent and coach them. What an opportunity to encourage, build up and teach for growth. THIS is my favorite part of my job.
As of recent, I have been instructed that whenever I hear an agent ‘add value’ to a call, I am to give them a pink ticket. Each time they have a pair of tickets they can redeem them for a drink of choice from the boss’s desk (Red Bull, Starbucks Frappuccinos, Coke etc.) Some are earning chocolate as their reward. As you may expect, these are coveted pink tickets. This adding value can be as simple as sharing a quick (no pun intended) shortcut, or offering info that we know will enhance the use of the software for the customer, making their Quickbooks world even better.
I began to think about this in our daily lives, do we add value to one another? Do we offer encouragement, do we come along side and serve others? Does our presence enhance their life experience, do we help make things easier for them?
Paul exhorts, “Therefore encourage one another and build each other up …” – 1 Thess 5:11 Those of you who are Lego lovers, this verse will fit well into your liking. It paints the picture of construction, the adding to, one piece fits to another, to build a form. When we meet with others do we leave a positive deposit in their lives, do we ‘add value’ to them, their goals, their dreams and their needs? Do we build up or tear down. (ouch)
We have been so conditioned in todays culture that ‘I’ stands for we are the center of the universe. We really don’t need anyone, ‘I’ can do this, and it is all about ME! How so very sad. “Two people are better off than one, for they can help each other succeed. If one person falls, the other can reach out and help. But someone who falls alone is in real trouble.” – Ecc. 4:9
Our smile to a bewildered cashier, our arm around a wounded friend, a written note to encourage, a timely phone call, a heart-felt faith-based prayer, a listening ear, even our quiet presence can – WILL add to another’s life. Our little deposit may be just the key to what they need!
Peter wrote: “… see that you love one another with a pure heart fervently.” – 1 Pet. 1:22 Fervently, how often do we hear that word these days in the context of loving each other? Do we strain or stretch for each other, not relax in our effort towards one another? Hm …
“Finally, brothers, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is lovely, whatever is commendable, if there is any excellence, if there is anything worthy of praise, think about these things” – Phil. 4:8 As we think, and allow the Holy Spirit to work these in our lives … don’t stop there … share it with others, adding to their lives, one piece fits to another.
Anne Frank wrote, “How wonderful it is that nobody need wait a single moment before starting to improve the world.”
Help improve someones world TODAY! “Att’a boy” – “Way to go girl”, here’s a pink ticket!
In Him, DeDe (“Consider how we may spur one another on towards love & good deeds.” – Heb. 10:24)